GuestX is an industry first platform, utilizing a proven patent-pending scientific process to predict potential staff success. Driven by AI, GuestX provides a holistic view of your employees' effort and output and how each is impacting your business's sales, marketing, operations, and customer engagement, while dispensing employee-specific corrective action recommendations to further increase performance.
Measuring Effort, Output,
and Performance
Conversational Insights
Tailored coaching recommendations for every trait and behavior we measure. This means that managers, supervisors, trainers, and consultants can support and develop the team members in ways that are personally meaningful, not only at the time of hire, but throughout the employee’s tenure.
Managers, supervisors, trainers, and consultants can depend on the actionable insights generated by GuestX to build highly effective teams whose natural tendencies are complementary. With the right people working together, your business can achieve more, faster.
Advanced AI Analytics
Gain valuable insights into your marketing campaigns and optimize your strategies for maximum ROI.
Robust Call Analytics
Track and analyze call data to improve customer interactions and boost sales.
Actionable Reporting
Receive reports and actionable insights to drive decision-making and optimize growth.
30+ Million
3,500 Global
40+ Years
Completed Performance Potential Questionnaires available for Comparison
of Continuous Research
Companies use Performance Potential Questionnaires
Quick Stats
The foundation of GuestX is the evolving intersection of technology, customer behavior, staff performance, and the collective impact on business. Rooted in the results of multi-year industry evaluation and the administration of over 30 million Performance Potential Questionnaires.
AT A GLANCE - GuestX Performance Potential Questionnaires Are:
ADA and EEOC Compliant in Selection and Development
Statistically Predictive for Selection & Throughout the Employee Lifecycle
Scalable for Businesses of Any Size
Revolutionize staff potential and team dynamics for enhanced customer experiences
Integrate advanced analytics and AI-driven insights for a holistic view of staff performance
Uncover team motivators and foster collaboration with personalized coaching recommendations
Elevate customer interactions through data-driven conversational insights
Empower businesses with data-driven solutions for sustainable growth and innovation
GuestX goes beyond measuring conversations
It provides insights into what makes your people tick. With coaching tools that measure how much structure team members require, their desired level of feedback, and their learned communication styles.
When you know how a team member learns, what kinds of feedback they need, and what motivates them to take the initiative, you can mentor and train them more tactically.
GuestX provides a comprehensive suite of solutions that empower service-based businesses to navigate the complexities of the modern market landscape. By leveraging data-driven insights, businesses can optimize staff performance, enhance team dynamics, and elevate customer interactions to unlock new opportunities for growth, innovation, and success.