Our Trusted Partners
Iron Fist Consultants specializes in analyzing business data by pinpointing specific opportunities that impact a business’s financial health. We use Proprietary Business Analytics Tools and expert evaluation to attack processes, not people, by measuring Compliance to Standard Operating Procedures (SOP’s) and Outcomes.
Providing businesses, professional trainers, and coaches with unbiased data analysis and expert advice on what’s working, what’s not, and why. We provide our clients with comprehensive data evaluation tools and the expert guidance necessary to develop, execute, and monitor marketing and operational strategies effectively.
THE NEW FRONTIER OF MEASURING SERVICE ADVISOR EFFORT AND OUTPUT
Stan Stokes and Eric Renninger from Iron Fist Consultants discuss the evolving roles of service advisors in the automotive industry, the impact of COVID-19 on consumer behavior, and the role of technology.
AUTOSHOP ACADEMY FEATURING STAN STOKES OF IRON FIST CONSULTANTS
Do you want to know the secret to improving your customer retention? Watch this episode of the 10MM with Tony Mercury & Stan Stokes of Iron Fist Consulting and find out how!
THE FRONTIER OF CALL CONVERSION RATES
The phone call from a customer is always the beginning of the relationship. Are you tracking, measuring and holding your service advisor accountable for every phone call that comes into your business? What is your phone SOP?
HOW CAN DATA IMPROVE CUSTOMER RELATIONSHIPS AND SALES?
Are you looking for ways to improve your customer relationships and drive business success? Bill Nalu and Stan Stokes discuss the importance of using data and information to enhance customer relationships and sales.
