Measuring Effort, Output
and Performance
GuestX is an industry 1st platform, utilizing a patent-pending proven scientific process to predict potential staff successes and an AI-driven holistic view of their efforts and output and how they impact sales, marketing, operations, service quality, and customer engagement with corrective action recommendations and overall business performance.
At GuestX, we are committed to revolutionizing the way service-based businesses harness staff potential, optimize team dynamics, and elevate customer experiences through cutting-edge technology and data-driven solutions.
About Our Business
GuestX goes beyond just measuring Conversations
It provides insights into what makes your people tick. With coaching tools that include measures of how much structure team members require, their desired level of feedback, and their learned communication styles.
When you know how a team member learns, what kinds of feedback they need, and what motivates them to take the initiative, you can mentor and train them more tactically.
Conversational Insights
Tailored coaching recommendations for every trait and behavior we measure. This means that trainers, supervisors, and managers can support and develop the team members in ways that are personally meaningful for each —not only at the time of hire, but throughout the employee’s tenure.
Managers, consultants, trainers can depend on the actionable insights generated by GuestX to build highly effective teams whose natural tendencies are complementary. With the right people working together, your business can achieve more—faster.
Advanced AI Analytics
Gain valuable insights into your marketing campaigns and optimize your strategies for maximum ROI.
Robust Call Analytics
Track and analyze call data to improve customer interactions and boost sales.
Actionable Reporting
Receive reports and actionable insights to drive decision-making and optimize growth.
30+ Million
3,500 Global
40+ Years
Completed Assessments Usable for Comparison
of Continuous Research
Companies Use POP Assessments
Quick Stats
The foundation of GuestX, is the evolving intersection of technology, customer behavior, staff performance, and its impact on business. That is rooted in the results of multi-year industry evaluation and over 30 million assessments.
AT A GLANCE - GuestX Assessments Are:
EEO Compliant in Selection and Development
Statistically Predictive for Selection & Throughout the Employee Lifecycle
Scalable for Businesses of Any
Size
Revolutionize staff potential and team dynamics for enhanced customer experiences
Integrate advanced analytics and AI-driven insights for a holistic view of staff performance
Uncover team motivators and foster collaboration with personalized coaching recommendations
Elevate customer interactions through data-driven conversational insights